Resources
Everything you need to run it well
A knowledge base is a practice, not a purchase. These are the guides, references and notes we use ourselves — how to seed one, how to read what the grooming agent tells you, and how to keep it worth trusting a year in.
Start here
Six collections, ordered roughly the way most teams need them.
Docs
Documentation
Setup, connecting your assistant, ingesting your first documents, and the shape of a knowledge card.
Guides
Playbooks
Opinionated walkthroughs: seeding a knowledge base from a messy shared drive, and what to do with the first contradiction report.
Notes
Field notes
What we learn from watching real knowledge bases decay — and the tuning decisions that came out of it.
Reference
MCP tool reference
Every tool the connector exposes, what it returns, and how rate limiting behaves under load.
Templates
Starter templates
Category structures for onboarding, engineering practice, and company policy that you can adapt rather than invent.
Changelog
What's new
Release notes for the ingestion pipeline, the grooming agent, and the connector.
Latest writing
Longer pieces, newest first.
Guide · 8 min
Your first week with noūsWhat to ingest first, what to deliberately leave out, and how to read the first grooming report without panicking about the number of flags.
Field note · 6 min
Why wikis rot, measuredA page written once and never revisited is not neutral — it is actively misleading by month nine. A look at how quickly internal documentation drifts out of date.
Guide · 5 min
Writing knowledge cards a machine can groomOne claim per card, explicit scope, no pronouns pointing at other documents. The habits that make duplicate detection work.
Reference · 4 min
Connecting noūs to Claude Desktop and Claude CodeThe connector setup, token scoping, and how to verify the connection is live before you tell the whole team about it.
Field note · 7 min
What gap reports tell you about your companyThe questions nobody can answer are a map of where your organisation keeps its knowledge in people's heads.
Common questions
- Do I have to move my documents into noūs?
- No. noūs digests copies. Your source of truth stays wherever it already lives.
- What happens when two documents disagree?
- The grooming pass raises a contradiction with both claims quoted, and a human decides. noūs never silently picks a winner.
- Which file types can it read?
- PDF, DOCX, Markdown and plain text today. Anything with extractable text is a candidate.
- Can I see what the agent changed?
- Yes — every merge, retirement and edit is attributed and reversible from the web app.
Still have a question?
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